Refund policy

At Gograbsum, customer satisfaction is important to us. Please read our Refund & Returns Policy carefully before making a purchase.

Returns

• We accept returns within 7 days of delivery.
• Items must be unused, unworn, and in their original packaging.
• Proof of purchase (order number or receipt) is required.
• Items returned damaged due to customer handling are not eligible for a refund.

Non-Returnable Items

The following items are non-refundable:

• Sale or clearance items
• Gift cards
• Personal care or hygiene products (if applicable)
• Digital products or downloads

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.
• Approved refunds will be processed back to your original payment method within 5–10 business days.
• Shipping fees are non-refundable, unless the return is due to our error.